For A Client Of Teamlease Digital
Requirements
Excellent command over spoken and written English
Good knowledge of grammar and pronunciation
Must have a good understanding of functional Grammar
Feedback and Coaching skills.
Good rapport building skills, extremely methodical and organized
Applicant should be proficient with MS-Office (Word, Excel, power point)
Must have a zeal and passion for training & excellent interpersonal skills
Carry out training needs analysis to determine the skills gap between current and desirable
learner levels
Some of the key responsibilities this role is accountable for
Feedback & Coaching team members on Communication and spoken English
Email audits based on business requirements
Give documented feedback as per the gaps identified in the audit.
Work with the team and identify email and other communication training needs
Training scheduling as per business requirements
Training plan review and approval
Continuous improvement in email competency at account level
Revise report formats as per business requirements
Publish bi-monthly reports