Customer Support Executive

Designation - Customer Support Associate (Banking process) Job Description: Looking for Freshers or Experience as a Customer Support Associate for a banking process Responsibilities: 1. Demonstrated skills in resolving customer-related issues in a professional manner within the time limits 2. Following up with customers for any further information 3. Adhere to the company data privacy and policies 4. Handle outbound calling. 5. Provide accurate, valid, and complete information by using the right tools 6. Go the extra mile to engage customers Experience – Freshers /1-2 years in handling customer queries/complaints via email, chat, inbound, and outbound calls. Mandatory Language - English and Hindi Industry type – Any industry with experience in customer facing Employment type - Full Time, Third party payroll. Role category - Semi voice. Salary - As per industry standard + perks. Contact Center shift 24*7 - Rotational shifts (shift allowance provided), rotational off. Office location - Bommanahalli, Bangalore