Financial Analyst

For A Client Of Teamlease Digital

0 Year

20,000 - 6,50,000 Per Year location

Bangalore

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Posted: 13 Days ago

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Job Description

Key Responsibilities:

Billing Query Resolution:
Respond promptly to customer billing inquiries and disputes via email, phone, and customer service platforms.
Analyze and research billing discrepancies, identify root causes, and provide solutions to resolve issues.
Liaise with relevant teams (billing, sales, customer service) to verify account details, contracts, and transactions.
Documentation and Communication:
Document all inquiries, interactions, and resolutions in the system to ensure accurate records.
Prepare regular reports summarizing inquiry types, resolution times, and recurring issues to help with process improvements.
Maintain clear and professional communication with customers and stakeholders regarding issue status and resolutions.

Qualifications:

Experience:
3+ of experience in accounts receivable, billing, or customer service, with a strong understanding of AR processes.
Prior experience handling billing disputes and query resolution is preferred.
Skills:
Strong analytical and problem-solving skills, with attention to detail.
Excellent communication skills, both written and verbal, for effective customer interactions.
Proficiency in using AR software, ERP systems, and MS Office (particularly Excel).
Ability to work independently and in a team, with a proactive approach to managing queries.

Key Competencies:

Customer-oriented mindset with an emphasis on accuracy and efficiency.
Ability to work under pressure, prioritize tasks, and meet deadlines.
Proactive in identifying and implementing process improvements

Job Details

Role Accountant

Industry Type

Employment Type Contract

Education

LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising

Job Id

1771660

State

Karnataka

Country

India

Key Skills

Finance

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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Financial Analyst

Job Description

Key Skills

About Company

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