IAM CONSULTANT

The IDAM Support Analyst (L2+) is responsible for delivering end-user and technology team support for Identity and

Access Management (IDAM) services across the Zoetis digital ecosystem. This role involves monitoring relevant queues in IT Service Management (ITSM) system, responding to incidents, interacting with the Service Desk and Operations

Management teams to publish notifications about service interruptions, and escalating complex issues to technical

specialists when necessary.