IT COE Manager

Manage the daily operations of the CoE, focusing on process improvement and

team performance.

· Lead the team, providing guidance and support to achieve objectives.

· Collaborate with the PMO Manager and Steering Committee to align CoE activities

with organizational goals.

· Develop and maintain a repository of expertise, best practices, and knowledge

within the CoE.

· Monitor Key Performance Indicators (KPIs): Report on strength to execute and

Position Title: Centre of Excellence (COE) Manager IT

completeness of process. · Dashboard on application and business process improvements. · As

needed, generate reports for senior management. Compliance: · Complies with company

Health, Safety and Environmental policies, procedures, and arrangements · Reports all Health,

Safety and Environmental accidents, incidents and near misses promptly · Acts safely and

responsibly at all times. Problem Solving and Innovation: · Identify bottlenecks and challenges

within CoE processes and propose innovative improvement solutions. · Foster a culture of

continuous improvement and innovation within the CoE, in alignment with the CoE Charter

objectives. · Evaluate emerging technologies and methodologies that can offer improvements or

new capabilities. · Exercises autonomy and judgement subject to overall direction or guidance. ·

Assists in the training, mentoring, and assessment of team members.