Product Analyst

The mission of the Adobe Campaign Managed Cloud Services Team was created to ensure customer success and to reduce Total Cost of Ownership through:

 Standard, validated, optimized and fully governed deployment architectures

 Prevention and resolution of performance issues through measuring and alerting 

 Proactive performance management and optimization through periodic service reviews

 Transition Management to help advise and shepherd customers through major infrastructure events

 Upgrade advisory services to ensure the client gets the most from their Campaign implementation and upgrade successfully

 Faster issue resolution through optimized issue handling process and standardized runbooks

 Advisory services provided by client-knowledgeable aligned (not dedicated) technical and functional authorities